Terms of Service

1. Acceptance of these terms

These Terms of Service (the “Terms”) form a binding agreement between you (“you” or “your”) and Sorvian AI, LLC(“Sorvian,” “we,” “us,” or “our”), an Arizona limited liability company headquartered at 15333 N. Pima Road, Suite 305, Scottsdale, AZ 85270.

By accessing or using our marketing website at sorvian.ai (the “Site”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

2. Scope & relationship to other agreements

These Terms govern only your use of the Site. They do not govern your use of the Sorvian product platform.

If you are a Sorvian customer or evaluating the product, your access to and use of the Sorvian product is governed by a separate Master Services Agreement, Subscription Agreement, Order Form, and Data Processing Agreement entered into between you (or your organization) and Sorvian. Those agreements control over these Terms in the event of any conflict relating to the product.

3. Eligibility

By using the Site, you represent that:

• You are at least 16 years old.
• If you are accessing the Site on behalf of a company or other organization, you have the authority to bind that entity to these Terms, and references to “you” include that entity.
• You are not located in a jurisdiction subject to a U.S. government embargo, designated by the U.S. government as a “terrorist-supporting” country, or listed on a U.S. government list of prohibited or restricted parties.

4. Permitted use of the Site

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Site for your personal, internal business, and informational purposes — for example, to learn about our products, request a demo, evaluate a partnership, or apply to an open role.

5. Prohibited conduct

When using the Site, you agree not to:

• Violate any applicable law, regulation, or third-party right.
• Copy, modify, distribute, sell, lease, or create derivative works of any portion of the Site or its content except as expressly permitted by these Terms.
• Reverse engineer, decompile, or attempt to derive source code from any software made available through the Site.
• Scrape, crawl, harvest, or otherwise extract data from the Site through automated means, except for legitimate search-engine indexing in accordance with our robots.txt.
• Interfere with, disrupt, or impose an unreasonable load on the Site or its infrastructure (including denial-of-service attempts).
• Probe, scan, or test the vulnerability of the Site or any connected system without our prior written authorization.
• Use the Site to transmit viruses, malware, or any other harmful or malicious code.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Use the Site to send unsolicited communications, promotional material, or any form of spam.
• Use the Site to develop, train, or improve any artificial intelligence or machine-learning model that competes with Sorvian.

6. Intellectual property

The Site, including all content, design, graphics, text, illustrations, software, and trademarks, is owned by Sorvian or our licensors and is protected by U.S. and international intellectual property laws.

“Sorvian,” the Sorvian logo, and related names and logos are trademarks of Sorvian AI, LLC. You may not use them without our prior written permission, except for fair descriptive use in accordance with applicable law.

All rights not expressly granted to you in these Terms are reserved.

7. Submissions, inquiries & feedback

When you submit information through a contact, demo, sales, or careers form, or otherwise communicate with us (collectively, “Submissions”), you represent that your Submissions are accurate, that you have the right to provide them, and that they do not violate any law or third-party right.

You grant Sorvian a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, and store your Submissions solely for the purposes of (i) responding to your inquiry, (ii) providing information you requested, (iii) processing your application for an open role (if applicable), and (iv) operating and improving our marketing and recruiting.

If you provide feedback, suggestions, or ideas about Sorvian or our products (collectively, “Feedback”), you grant Sorvian a perpetual, irrevocable, royalty-free, fully paid-up, worldwide license to use the Feedback for any purpose, without obligation or compensation to you.

8. Third-party links & services

The Site may contain links to or be integrated with third-party websites and services (for example, scheduling tools, analytics, and CRM platforms). We do not control these third parties and are not responsible for their content or practices. Your use of any third-party service is subject to that third party's own terms and privacy policy.

9. Privacy

Our collection and use of personal information through the Site is described in our Privacy Policy, which is incorporated by reference into these Terms.

10. Disclaimers

Read this section carefully.

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SORVIAN DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components, or that any information provided through the Site is accurate, complete, current, or reliable. Statements about future products or features are not commitments.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SORVIAN OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE — REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF SORVIAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SORVIAN'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless Sorvian and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (i) your use or misuse of the Site, (ii) your violation of these Terms, (iii) your violation of any law or third-party right, or (iv) any Submissions or Feedback you provide. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.

13. Governing law & venue

These Terms and any dispute arising out of or related to them or the Site are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles.

Subject to Section 14, the exclusive venue for any action not subject to arbitration will be the state and federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts.

14. Dispute resolution & arbitration

Please review carefully.

Informal resolution. Before initiating any formal proceeding, you agree to first contact us at legal@sorvian.ai and provide a written description of your dispute and the relief you seek. The parties will attempt in good faith to resolve the dispute informally for at least 60 days before pursuing further action.

Binding arbitration.If the dispute is not resolved informally, you and Sorvian agree that any dispute arising out of or relating to these Terms or the Site will be resolved through binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules and Procedures. The arbitration will be held in Maricopa County, Arizona, or at another location agreed by the parties. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Class action waiver.Disputes will be resolved on an individual basis only. You and Sorvian waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Small-claims carve-out. Either party may bring an individual action in small-claims court if the dispute qualifies. Either party may also seek injunctive or other equitable relief in court for actual or threatened infringement of intellectual property rights.

Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@sorvian.ai within 30 days of first accepting these Terms. The notice must include your name, the email address you used with the Site, and a clear statement that you wish to opt out.

15. Changes to these terms

We may update these Terms from time to time. The “Effective date” at the top of this page reflects the most recent version. If we make material changes, we will provide reasonable notice — for example, by posting a notice on the Site or updating the effective date. Your continued use of the Site after the changes take effect constitutes your acceptance of the updated Terms.

16. Termination

We may suspend or terminate your access to the Site at any time, for any reason, with or without notice. Sections that by their nature should survive termination — including Sections 6 (Intellectual property), 7 (Submissions), 10 (Disclaimers), 11 (Limitation of liability), 12 (Indemnification), 13 (Governing law & venue), 14 (Dispute resolution), and 17 (Miscellaneous) — will survive termination.

17. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sorvian regarding the Site and supersede all prior or contemporaneous agreements relating to the Site.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. Sorvian may assign these Terms without notice or consent.
• Force majeure. We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control.
• Notices. We may provide notices to you by posting on the Site or by email to the address you provided.
• Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

18. How to contact us

Questions about these Terms? Reach us here: