The Sorvian Toolset

Three Tools.
One Secure Foundation.

Knowledge Base RAG, Security Layer, and Document Analyzer — three purpose-built products that share the same distillation pipeline, the same trust boundary, and the same six security principles. No bolt-ons. No exceptions.

Tool 01 · Knowledge Base RAG

One Knowledge Base.
Every Audience Scoped Correctly.

A retrieval system powered by your entire organization — manuals, policies, code, contracts, and tickets — serving both internal teams and external customers from the same secure foundation.

How It Works

Ask. Retrieve. Answer.

Every question flows through the Sorvian pipeline before anything reaches a frontier model. Context is assembled from your connected sources, scoped to the requesting user, and sanitized at the boundary. The answer comes back with sources, citations, and an audit entry.

Searches every connected source in a single query
Redacts sensitive fields in-flight, not after
Returns citations with every answer
Logs every retrieval for compliance replay
sorvian.ai / knowledge-base

User Query

“What's our policy on contractor NDAs for overseas engagements?”

Sorvian Pipeline

Role-Scoped Answer

Contractor NDAs for overseas engagements require the standard MSA addendum plus jurisdiction-specific clauses — see the approval workflow in the legal handbook.

Legal Handbook · §4.2MSA Template · 2024.11Jurisdiction Matrix

Sources cited. Role-scoped. Proprietary IP never reaches the frontier model.

Two Audiences

Same foundation. Different experiences.

One knowledge base serves both sides of the org — with authorization and scoping baked in, not stapled on.

Internal Teams

Employees query internal IP

  • Engineering & Product

    Query architecture docs, codebases, ADRs, and runbooks in plain language. Schematics stay protected, answers stay in scope.

  • Legal & Compliance

    Pull from contracts, policies, and regulatory guidance with confidence that redactions follow role, not guesswork.

  • HR & People Ops

    Surface policy answers for employees while keeping individual records restricted to the right roles.

Customer-Facing

Customers get instant answers

  • Support & Success

    Deliver instant, accurate answers drawn from product documentation — without ever exposing proprietary IP.

  • Self-Serve Help

    Power public help centers and chat with a knowledge base that stays current with every internal doc update.

  • Ticket Deflection

    Reduce support load by answering the routine questions before they become tickets — with sources cited.

Capabilities

What you get out of the box.

Retrieval

Natural-language search across every source

Ask questions the way you'd ask a colleague. The pipeline assembles context from every connected knowledge source — no query syntax, no keyword hacking.

Governance

Role-scoped results on every response

The same query returns the right answer for each user. Redactions happen in-flight, before the response is ever composed, not after.

Accountability

Audit trail on every retrieval

Every query, every source, every frontier-model call is logged. Replay any interaction to understand exactly what happened and why.

Trust

Proprietary IP stays proprietary

Customer-facing deployments use your internal knowledge to inform answers without exposing source documents, codenames, or protected identifiers.